Refund policy
At Jessie Glamour, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we offer a 14-day return policy from the date of delivery.
Eligibility for Returns:
To qualify for a return, your item must be:
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Unused, unworn, and in the same condition as received
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In its original packaging with all tags attached
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Accompanied by the receipt or proof of purchase
To begin your return, please contact us at lena@jessieglamour.com Items returned without prior approval will not be accepted.
Return Instructions:
If your return is accepted, we’ll provide:
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A return shipping label
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Clear instructions on how and where to send your package
Returns must be shipped to the following address: [Enter your return address here]
Damages and Issues:
Please inspect your order upon arrival and notify us immediately at lena@jessieglamour.com if:
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The item is defective
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The item is damaged
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You received the wrong item
We’ll evaluate the issue and make it right.
Exceptions / Non-Returnable Items:
Certain products cannot be returned, including:
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Perishable goods (flowers, food, plants)
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Custom or personalized items
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Sale items or gift cards
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Opened or used cosmetics due to hygiene reasons
Exchanges:
If you’d like to exchange a product, we recommend returning your item first. Once your return is accepted, you may place a new order for the desired item.
Refunds:
Once we receive and inspect your return, we’ll inform you whether the refund has been approved. If approved, a refund will be processed to your original payment method within 14 business days.
If more than 15 business days have passed, please contact us at lena@jessieglamour.com