Your Questions, Answered.
Frequently Asked Questions
We want you to feel completely confident when shopping with Jessie Glamour.
Here are answers to some of the most common questions our customers ask:
Results & Usage
1.How long does it take to see results?
Results may vary from person to person. However, most of our customers begin to notice visible improvements after 3 to 4 weeks of daily use, with optimal results appearing after 6 to 8 weeks.
2.Are Jessie Glamour serums safe for sensitive skin?
Yes. Our formulas are dermatologist-tested, free from hormones and harsh chemicals, and suitable for sensitive skin. If you experience irritation, discontinue use and consult a healthcare professional.
3.Can I use Jessie Lash with eyelash extensions or false lashes?
Absolutely! Jessie Lash is designed to be safe for use with eyelash extensions and false lashes. In fact, it helps to nourish and strengthen your natural lashes underneath.
4.How should I apply Jessie Glamour serums?
Please visit our How to Use page for complete application instructions.
Orders & Shipping
5.Do you ship internationally?
Currently, we ship within the United States, Canada, and select international locations.
For more details, please visit our Shipping & Returns page.
6.How can I track my order?
Once your order is processed and shipped, you will receive an email with your tracking number.
You can track your order at any time via the link provided.
7.What should I do if my package is delayed?
Occasionally, shipping delays may occur due to factors beyond our control.
If your package is significantly delayed, please contact us at [your email address], and we will be happy to assist you.
Returns & Refunds8.What is your return policy?
We accept returns within 30 days of purchase, provided the item is unused and in its original packaging.
For full details, please visit our Shipping & Returns page.
9.How long does it take to process a refund?
Refunds are typically processed within 5 to 10 business days after we receive your returned item.
10.Additional QuestionsIf you have any other questions, please feel free to contact us via our Contact page.
We’re always here to help and ensure you have the best experience with Jessie Glamour.